FAQs

• Once you've added your selection to your cart, you can pay using credit and debit cards, and an invoice and shipping confirmation will be sent to you for your records.

OR

• Send an email directly to sales@communitylaptops.com.au, specifying which laptop package you would like order, nominated delivery address and respective PO number reference (if applicable), an invoice will then be emailed to you with account details to pay.

Please email sales@communitylaptops.com.au with your issue and we will attempt to resolve it for you.

For faulty items, the buyer will need to post the item to our site for inspection and a replacement item or refund will be issued at sellers discretion. 

If you need to change your order details or cancel your order, please reach out to sales@communitylaptops.com.au as soon as possible so we can try to resolve the issue for you.

We offer 3 levels of package, Everyday, Graduate, and Performance.

In each package, you will receive a factory reset and refurbished laptop, a licensed Windows operating system, an AC power Adapter, and a 12-month replacement warranty.

The laptops in our packages are from well known and trusted brands like HP, Dell and Lenovo.

You will receive a laptop from a brand such as HP, Dell or Lenovo.

You cannot select the brand of device you receive, but you can rest assured that all our devices are refurbished to the highest standard!

Yes! All of our devices come with a 12-month replacement warranty, excluding battery.

Brisbane, Sydney, Melbourne: 2-3 business days

Adelaide, Canberra, Darwin, Hobart: 3-5 business days

Perth: 7-10 business days

*Delivery times may be longer for regional areas.

We ship via Australia Post and TNT, so you have peace of mind that your new laptop or computer is safe and sound.

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You can find our full shipping policy here.